Shipping & Payment Information
Last updated: [Month Day, Year]
1) Order Processing
- Processing time: Orders normally process within [1–2 business days]. During releases or events, processing may extend.
- Preorders: Release dates are estimates and may change. Preorders may be shipped or made available for pickup on/after release; combined orders may ship when all items are available.
2) Shipping Methods
- PWE (Plain White Envelope): Untracked letter mail for eligible low‑value orders. Lower cost, no tracking. Choose at your own risk.
- BMWT / Tracked Parcel: Tracked shipping (e.g., USPS First‑Class/Priority). Recommended for valuable items and required above [value threshold, e.g., $20 or $50].
- Rates: Calculated at checkout based on weight, value, destination, and method. Promotions may apply.
3) In‑Store Pickup (BOPIS)
- Choose In‑Store Pickup at checkout. Pickup at: [Store name, address].
- We’ll email when your order is Ready for Pickup. Bring a photo ID and your order number.
- Orders are held for [7] days unless otherwise stated.
4) Delivery & Risk of Loss
- Risk of loss passes when we hand the package to the carrier (or upon pickup hand‑off). If you choose untracked PWE, you accept the risk of non‑delivery without tracking.
- Report missing or damaged items within [48 hours] of delivery/collection with photos of packaging and contents.
5) Address Changes & Signature
- We ship to the address provided at checkout. Contact us immediately to request changes; changes may not be possible after fulfillment starts.
- Signature confirmation may be required for high‑value orders.
6) International Shipping (if applicable)
- You are responsible for customs duties, taxes, and import fees. We do not mark shipments as “gift.” Transit times vary and are not guaranteed.
7) Payment Methods
- We accept [Visa/Mastercard/AmEx/Discover/PayPal/Apple Pay/Google Pay] (edit to match your setup). Payment is authorized at checkout and may capture immediately.
- Orders may be cancelled or held if we cannot verify payment, if fraud is suspected, or if inventory/pricing errors occur.
8) Sales Tax
- Collected where required by law based on your shipping or pickup location.
9) Contact
Shipping & Payment Support: [michaez77@gmail.com]
